Since all products sold in the Yarnandy.com shop are digital products with direct download links, there are no refunds available for products you buy here.
If you have any issues with accessing your purchased products or with the products themselves, please do not hesitate to use the Contact page to get in contact.
I am happy to resolve any issues. In case you observe typos or other errors in the files, please check back into your account and see whether there isn’t an updated file available for download.
In case there isn’t an update, please use the Contact form to inform me of the issue and I will check and update the files where applicable.
Andrea